General terms of EMS Power Kft.
for the purchase orders of the products offered by EMS POWER Kft. (hereinafter: EMS POWER), the following general terms shall be applicable:
1. GENERAL PROVISIONS
1.1 Relevant company data of EMS POWER as supplier:
EMS Power Kft.
5/1. floor 2. door 8. Dési Huber Str., H-1098 Budapest, Hungary
1.2 The customer
On the grounds of these general terms, EMS POWER offers its products for its current and future customers. On the grounds of these general terms, EMS POWER shall not supply any products for natural persons acting for purposes which are outside their trade, business or profession (consumers).
By submitting the purchase order, the Customer declares, represents and warrants that he is not acting as a consumer and is intended to use and utilize the products ordered and purchased for trade, business or professional purposes. In the process of submitting the purchase order, the Customer shall disclose his tax-ID, relevant for persons engaged in business activities (companies, entrepreneurs), therefore it is as well technically impossible, to supply any products for consumers.
If the Customer is a legal entity, by announcing its intention to purchase, it declares, represents and warrants that the natural person acting in its name and on its behalf is entitled to represent such entity, to enter into contracts on its behalf and there is no exclusion or limitation in the memorandum or articles of association of the Customer that may limit or exclude the power of representation of the representative acting on behalf of such entity.
If the customer is a natural person without tax ID, by announcing his intention to purchase and by accepting this present Terms and Conditions, the customer declares, represents and warrants that he is not to be regarded as a consumer (end user) and is intended to purchase the device solely for commercial purposes.
If you are a consumer and intended to purchase any products marketed by EMS POWER, please inquire through the above email address on the special offers and the special information prescribed for consumers.
1.3 The force of the General Terms
The General Terms shall apply exclusively for direct orders from EMS POWER and shall not be applicable for purchases through distributors.
EMS POWER shall perform orders directly, without any cooperation from partners solely to a territory, where EMS POWER has no partner as exclusive distributor. For territories where EMS POWER has a contracted partner as exclusive distributor, the orders shall be carried out exclusively through such partner.
The current list of partners as distributors is enlisted under https://www.ems-power.net/en/distributors.html. The further sales of the products to the territories affected is subject to negotiations with the exclusive distributor of such territory. Any Customer who sells any products to a territory where EMS POWER has a contracted partner as exclusive distributor, the Customer shall pay a penalty to EMS POWER, in an amount equivalent to the sale price of such products. In addition to penalty, EMS POWER shall be entitled to demand payment for damages not covered by the penalty.
2. PURCHASE ORDER
The Customer shall announce its intention to purchase in writing, by email or by a message sent through https://www.ems-power.net/en/contact.html, by adding full company data and marking the products in question, the quantity and the destination of the products.
The Parties agree that the communication in email shall be regarded as valid communication in writing. The announcement of the Customer’s intention to purchase shall not be regarded as an offer.
EMS POWER shall forward its quotation within 48 working hours, based on the Customer’s specification, to the email address specified by the Customer. The quotation contains the description and the quantity of the products ordered, the sale price and the payment terms. In case the Customer, after having checked the contents of the quotation, within five days from receiving such quotation, confirms or acknowledges such by email, the quotation shall be considered accepted and thus the Customer articulates that, being aware of the basic properties of the products, he is intended to purchase such products in accordance with the rules set forth in these General Terms.
After the quotation is accepted/confirmed/acknowledged by the Customer, EMS POWER sends, based on the accepted quotation, a sales order to the Customer.
The acceptance/acknowledgement/confirmation of the sales order shall go as follows: the Customer shall print out the sales order forwarded to him by EMS POWER; the person entitled for the representation of the Customer shall sign it; the Customer scans the document and sends it back to EMS POWER by email. After sending the accepted/acknowledgement/confirmed, signed and scanned sales order to EMS POWER, the sales contract is considered final and concluded and may not be altered or amended. Within five days from the acceptance/acknowledgement/confirmation of the offer, EMS POWER shall send an electronic proforma invoice to the Customer and the Customer shall settle the outstanding amount within five days.
By the acceptance (acknowledgement, confirmation) of the sales order, the Customer, even without a separate declaration, declares and represents that the General Terms (as an inseparable part of the sales contract entered into by the Customer and EMS POWER) have been made known to him, has understood such General Terms and considers and declares the provisions set forth in the General Terms binding without reservation
EMS POWER shall arrange the transport of the products ordered within two days from receiving the full payment of the sale price of the products ordered. Should the customer fail to meet the payment deadline indicated in the Proforma Invoice, the Sales order expires.
3. TRANSPORT TERMS
EMS POWER shall forward the products ordered to the Customer by a professional carrier. The Customer accepts and understands that the time of delivery may vary by destinations. EMS POWER shall inform the Customer in advance on the expected date of delivery. Transport costs shall be borne directly by the Customer. Unless otherwise specified by the Customer, EMS POWER shall apply the most preferential transport terms applicable for the destination country. Special requests are to be disclosed at the time of filing the invitation to tender.
The risk related to the products shall pass from EMS POWER to the Customer with the handing over of the products by EMS POWER to the carrier.
EMS POWER shall not be liable for any damages of the products that occur in the course of transportation. In case of necessity, and if the Customer expressly requests so in the process of submitting the order, insurance may be available on the products on the expense of the Customer. Regarding that the compliance with the delivery deadline may be affected by circumstances beyond the control of EMS POWER and EMS POWER is not intended reserve funds for potential damages nor to take such reserve into account as a factor of raising prices, EMS POWER expressly excludes and shall not bear all any liability for the compliance of the delivery deadline by the carrier and the potential damages arising from delay.
In case it is foreseeable that due to any reason the expected delivery date can not be held, EMS POWER shall notify the Customer by email. The Customer is responsible for import clearance and any applicable local taxes or import duties.
4. RETENTION OF TITLE
EMS POWER shall retain its title until the full payment of the sale price; until that the products remain in the sole ownership of EMS POWER.
The Customer shall handle the products with due care, insure the products for the period of the retention of title, and whenever necessary, arrange its maintenance in line with the contents of the user’s manual.
In case the products are, through outer inspection, visibly defective, deficient, not correlating either substantially or in quantity with the order, the Customer shall notify such to EMS POWER within eight days from delivery. The costs of the replacement or supplement shall be borne by EMS POWER. If the Customer fails to meet the above deadline, the order shall be considered flawlessly performed.
The Customer shall use and utilize the products properly, in accordance with the prescriptions set forth in the user’s manual. EMS POWER shall not be liable for any damages arising from or related to the improper use of the product or the breach of the provisions set forth in the user’s manual. In this case the rules on warranty shall not apply.
In case of defective performance the extent of the maximum liability of EMS POWER shall be limited to the value of the subject of the service performed.
By the acceptance of the General Terms, the Customer expressly understands, acknowledges and accepts the above limitation of liability.
6. THE INSTALLATION
The installation of the products shall be carried out in accordance with the prescriptions set forth in the user’s manual.
EMS POWER as manufacturer undertakes the following guarantee commitments for the below products:
- - EMS Power Engine: 12 months
- - EMS Power Mind: 12 months
- - EMS Power Suit: 6 months
The detailed rules on warranty are set forth in the user’s manual.
The starting date for warranty is the day which is indicated as the day of performance in the invoice issued by EMS POWER. The presentation of the invoice and the warranty sheet issued by EMS POWER to EMS POWER and the resending of the defective item to EMS POWER (1098 Budapest, Dési Huber utca 5. 1. lház. 2. em. 8.) is a precondition to the enforcement of warranty claims
The process of the enforcement of warranty claims is as follows:
In case of a rightful warranty claim announcement, EMS POWER shall provide an adequate solution to the Customer within 48 hour from receiving the defective item. Adequate solution is determined by EMS POWER and does not necessarily mean replacement of the defective item. The customer, however, may request immediate replacement of the defective item, which is subject to a daily fee of 49 € and in this case the Customer shall cover all transport costs.
Transport costs related to forwarding the defective item to EMS POWER shall be borne by the Customer, whilst transport costs for returning the item to the Customer shall be borne by EMS POWER.
The warranty applies for production defects. The warranty does not apply for defects arising from or related to improper use of the products or the natural attrition of such. In case of repairs stemming from warranty claims, the warranty period shall be extended with the time of repair. In case of head unit-replacements, the warranty period is restarted for the new unit.
EMS POWER shall be relieved from warranty obligations, if the Customer does not use or utilize the product properly and the defects are caused that way, or, during the warranty period, the Customer repairs the product himself or gets it repaired by a third party.
The muscle stimulator device is serial numbered, the training suit is chip coded, the cables are cable numbered, therefore the date of production and the date of purchase is retrospectively controllable.
8. DATA REGISTER, DATA HANDLING
EMS POWER is fully entitled to register, store and process the personal data of the Customer as client for the sake and to the extent of the performance of the orders, the claims of warranty, and the maintenance of business relations with the Customer.
9. EXCLUSION CLAUSE
If any provision of the present Agreement proves to be null and void or unenforceable, it does not affect the entire agreement, nevertheless the Parties covenant that in such a case they shall modify the content of the agreement in such a way that ensures the same result which is equivalent to the provision that proved to be null and void or unenforceable and is in accordance with the legal regulations in force. Based upon their mutual agreement, the Customer and EMS POWER may deviate from the rules set forth in the General Terms in common will.
10. MISCELLANEOUS PROVISIONS
EMS POWER reserves the right to amend and modify the General Terms for the future unilaterally.
The rules of Hungarian law apply for the General Terms, the contract entered into on the basis of such and the rules on invoicing. For intra-EU transactions the Customer shall have a valid EU-tax ID. The Customer understands and accepts that without a valid EU-tax ID, EMS POWER shall sell the products with the addition of the applicable VAT of 27%.
The Contracting Parties seek to solve any legal dispute arising in the course of the performance of the present Agreement or relating to it primarily by way of negotiations. If the legal dispute may not be solved by way of negotiations within 30 days, for the settlement of the legal dispute the Parties stipulate the Hungarian jurisdiction, and subject themselves to the exclusive jurisdiction of the courts located in Budapest, depending on court competence.
In force: from 01. December 2017 until withdrawal